Contact Us

Support email: sterileexamprep@outlook.com

Sterile Exam Prep provides email support for account access, purchases, refunds, privacy requests, and questions about the study platform.

Account and study access

For sign-in problems, missing study access, or an incorrect access expiration date, email us from the address associated with your account when possible. Describe the issue and include any relevant screenshots, but do not send your password.

Purchases and refunds

For a payment or refund question, include your order or payment reference, purchase date, and selected access plan. Do not send your full payment card number or card security code. Refund requests are handled under our Refund & Cancellation Policy.

Privacy requests

For access, correction, deletion, or another privacy request, use the subject Privacy Request and identify the account involved. We may request information needed to verify that the request comes from the account holder. See our Privacy Policy for details.

Operator

SterileExamPrep.com is operated by Winnie Zou, based in the United States.

Website: https://sterileexamprep.com

Email: sterileexamprep@outlook.com